Apply Now: Practice Lead for Children’s Social Care
About the job
You can work from any of our Teddington/Glasgow/Newport offices, from home, or a combination of the two. This position will need some travel to client sites around the UK as well as OLM locations.
With over 60 local authority clients, OLM Systems is the premier provider of person-centered case management solutions to the UK Social Care and Community Health sectors. OLM has 30 years of expertise working with customers all over the UK to offer contemporary SaaS solutions that simplify people’s lives by delivering integrated solutions for adult and children’s services, health, and the corporate IT sector. Customers may use our software to make a difference in the lives of the vulnerable individuals and children they assist.
OLM is proud of its people and its goods, and everything we do is motivated by a desire to help others.
Who are you?
You are professionally certified in children’s social care, have extensive understanding of children’s social work practise, and an organised logical mind to design procedures for our ECLIPSE Case Management (ECM) Product. An interest in systems and how they aid others would be advantageous for this career. You will be a process-oriented person who can persuade people to follow procedure and best practises.
Job Overview
You will have total control of the configuration, known as a Model Office, ECM Product, as a practise lead. ECM is market-configured utilising numerous tools, which you will need to employ to set up the setup. To design the procedures inside ECM, this role demands a good grasp of children’s social work practise as well as an organised logical mind.
You will have no direct reports in this job, and many of the folks do not work for the product team. To guarantee OLM offers the greatest customer experience, you will need to lead by example and exert influence. You will need strong persuasion abilities to pull this off.
You can work from any of our Teddington/Glasgow/Newport offices, from home, or a combination of the two. This position will need some travel to client sites around the UK as well as OLM locations.
Job Function Tasks and Responsibilities
- Develop and maintain the ECM children’s model office by working with OLM colleagues who will help do the set up within ECM. Ensure it is documented and up to date.
- Act at the subject matter expert for internal colleagues and customers who have questions around the model office and potential modifications.
- Act as a subject matter expert for children’s social covering current and potential future practice.
- Write relevant articles for customers promoting that OLM fully understands its customer base.
- Work with sales and marketing to provide collateral and direct and indirect input into the sales process helping with bids and presentations.
- Work with product managers to ensure that product features and functions result in good practice recording.
- Work with the reporting product manager to ensure the model office collects all the information necessary to enable the production of statutory returns and other key data.
- Work with the implementation consultants to guide good practice set up and ensure their Practice area is clearly and concisely represented on Eclipse.
Experience Required
- Professionally qualified in children’s social care
- Handles conversations on practice within their practice area with confidence
- Excellent written and oral communication skills along with good presentation skills
- Experienced at building and maintaining relationships at all levels inside OLM and in customers
- Ability to map a process and break it down into logical steps
Skills and Attributes
- Professionally qualified in children’s social care
- Process driven
- Ability to influence others
- Confident in working with others at all levels of the organisation
- Confident in presenting
Benefits
- A technologically enthusiastic company and colleagues
- A structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
- Working to improve the lives of the most disadvantaged people
- Flexible working hours and a relaxed working environment
- 25 days leave rising to 30 after 2 years (plus bank holidays)
- Enhanced pension scheme
- Employee Assistance Programmes
- Life assurance scheme
- Cycle-to-work scheme
- Season ticket travel loans
Apply Now
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